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General Account Troubleshooting

Catalog and account problems come up constantly on Amazon. We handle them so you're not sitting in Seller Support queues.

What we handle

Suppressed listings, lost buy box, flagged ASINs, variation errors, and listings that got miscategorized into the wrong browse node and quietly stopped showing up in search. None of these show up as a single obvious red flag — they show up as a slow bleed in sessions or conversion that's easy to miss until it's cost a few weeks of sales.

When something does trip an account health warning or needs a real Seller Support case opened, we write and manage the appeal ourselves, including the ones that need a plan of action rather than a form response.

Where it fits with the rest of the account

This isn't a standalone SKU-priced service the way graphics or A+ content are — it's part of full account management, because catching these issues requires someone already watching the account day to day, not a one-time cleanup. See the services page for how that tier is priced.

Proof, not projections

Five accounts, with the before-and-after numbers as reported by Amazon Business Reports.

ClearShield $41,816 → $91,572/mo +119% revenue in the first month, on nearly flat ad spend.
Patriot Crew $174K → $388K/mo +135% average monthly sales in the first month of management.
HIKERS Co. 4.02% → 8.20% conversion +104% conversion in 30 days, with sales holding almost flat as traffic normalized.
Primal Power Liver $7,993 → $10,642/mo +33% sales month over month, the first full month after onboarding.
Emerald Plastics $2,381 → $6,546/mo +175% sales from a cold launch, in two months.

See the full write-ups on Portfolio →

Not sure which of these you need?

That's what the audit is for. Twenty minutes with Dale in your live account and you'll know what's worth fixing first.